ChatGTM S1 Ep16: Noah Glass ~ Olo / A 20-Year Journey to Redefine Restaurant Tech
In this episode of ChatGTM, Michael Beck and Chad Horn sit down with Noah Glass, founder of Olo, to explore his 20-year journey from PalmPilot-era innovation to building a restaurant tech powerhouse. Noah shares how a crowded NYC coffee shop sparked the idea for mobile ordering, and how Olo evolved into a 16-module platform powering hospitality at scale. Hear how Olo resurrects “zombie” customers, uses AI and guest data to personalize experiences, and balances scalability with customization. Packed with insights on product vision, M&A, and mission-driven culture, this is a must-listen for anyone shaping the future of restaurants.